Making a Claim

Need to make a claim on your InsuraWedding policy? Here’s a quick guide to get you started. For more detailed information, please refer to your policy wording.

Check Your Coverage:

Before anything else, review your Schedule of Insurance and policy to ensure that what you're claiming for is covered.

Contact Details:

All InsuraWedding claims are handled by Acasta Europe Ltd., the insurer's intermediary in the UK and we refer to them as the Claims Handlers.

Acasta Europe Ltd. is authorised and regulated by the Financial Conduct Authority (FCA) (Firm Ref: 599391).

How to Get in Touch with the Claim Handlers:

All claims will be handled by Acasta Europe Ltd. who act as the Insurer's intermediary in the UK

Acasta Europe Limited is authorised and regulated by the Financial Conduct Authority (FCA) (Firm Ref: 599391)

Acasta Europe Ltd.
4 Station Road
Cheadle Hulme

Telephone: +44 (0)345 040 5975 


When to Contact: 

Get in touch with the Claims Handlers as soon as you become aware of any circumstances that might lead to a claim.

You must contact them within 31 days of becoming aware of the circumstances, or within 48 hours for claims under section 4 related to damage to the wedding cake.

Follow these steps to ensure your claim is processed smoothly and efficiently. If you have any questions, don't hesitate to reach out to the Acasta Europe Ltd. team for assistance.

Looking For General Enquiries?

If you're searching for contact details regarding a different kind of enquiry, please visit our Contact InsuraWedding page.