Contact Us

Useful Contact Details

If you have any problems or queries regarding our products, customer service or you need to make a claim, please use the contact details below to get in touch.


General Enquiries

We are open Monday to Friday, 09:00 to 17:30.


If you would like to purchase a policy over the phone, please call our sales line:

Telephone: 01483 806 909

Or Email us at:



Don't have access to a phone or the internet? No problem.

Feel free to write to us:

InsuraTrip C/O Voyager Insurance Services Ltd, 13-21 High Street, Guildford, Surrey, GU1 3DG


We are happy to help and look forward to hearing from you!

Don't forget to like and follow us on social media, to keep updated with the latest InsuraTrip news and offers!

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Emergency Medical Assistance

If you need medical emergency assistance abroad, or need to cut short your trip please contact The Medical Emergency Assistance Company's 24 hour Emergency advice line on:

Telephone: +44 (0) 1444 465553


We strongly suggest that you put this telephone number into your mobile phone before you travel, so that you have it to hand if you need it. 

For further information, please refer to your policy wording. 

Make a Claim

Before you contract InsuraTrip, check your Schedule of Insurance and your policy to make sure that what you are claiming for is covered.

If you need to process a claim, go to our Make a Claim page.