Contact Fresh-Start

Useful Contact Details

If you have any problems or queries regarding our products, customer service or you need to make a claim, please use the contact details below to get in touch.


General Enquiries

We are open Monday to Friday, 09:00 to 17:30.


If you need help purchasing your policy and would like to speak to someone, please call us on:

Telephone: 01483 806 900


For all other enquiries:



Don't have access to a phone or the internet? No problem.

Feel free to write to us:

Fresh-Start C/O Voyager Insurance Services Ltd, 13-21 High Street, Guildford, Surrey, GU1 3DG


We are happy to help and look forward to hearing from you!

Make a Claim

Before you contact Fresh-Start, check your Schedule of Insurance and your policy to make sure that what you are claiming for is covered.

If you need to process a claim, go to our Make a Claim page.